Services & Links

Welcome Packet Link

Resident Wellness Link​
 

Counseling Services

LifeMatters offers confidential, free, face-to-face or telephone counseling for: - Stress, depression and personal problems - Balancing work and personal needs - Family and relationship concerns - Alcohol or drug dependency - Workplace conflicts. Call 800-634-6433 to talk with a counselor or email lifematters@mailplus.wisc.edu for instructions on how to reach a LifeMatters counselor via text.

 

Financial Services
LifeMatters offers financial consultation and resources from a consumer credit counselor to set up a budget, obtain and review credit report information, or assist with debt management and consolidation.

 

Legal Consultation
Your EAP offers legal consultation with an attorney, either over the phone or face-to-face, for consumer law, traffic citations and fender benders, family law or estate planning.

 

Guided Searches and Online Resources
LifeMatters offers online and counselor-assisted searches for child and elder care resources and guidance. In addition, LifeMatters offers several online calculators for a variety of analytical questions and needs.

 

How to Access EAP/LifeMatters Services
Services provided directly by LifeMatters are free. If you are referred to outside resources, you will be advised about your costs, if any.
 

By phone: The program's user-friendly, confidential services are available to you and your eligible dependents 24 hours a day, every day of the year by calling 1-800-634-6433. You will need a password, which you can find on the UWHC Internet.
 

Online: On the Internet, go to http://www.neas.com and select "access member resources" to create a user profile that will allow you to access resources, educational information and self-service options. You will need a password, which you can find on the UWHC Internet.

 

UW recreational center pass (for the Natatorium and Serf) is:

https://recsports.wisc.edu/member-services/affiliate-membership/